BEAU.MANE - PRIVACY POLICY

September 2019

Customer Care

Beau.Mane understands that you value your privacy. Beau.Mane  collects personal information that you provide to us to help to administer your use of our services and to improve the services for your use.

 

This Privacy Policy describes the information that Beau.Mane collects through its website. Please read through the content of this Privacy Policy carefully and ensure that you understand it. If you do not understand the content of this Privacy Policy or do not accept or agree with it then you must stop using the website immediately.

Personal and Non-Personal Information

Personal Information - About the User

Beau.Mane may collect personal information that you provide to us. Personal information is information that can be used to directly or indirectly identify an individual. The types of personal information collected may include and is not limited to: your name, email address, phone number or business contact details, correspondence address and billing information.

 

Non-Personal User Information – Device and Site Browsing

We use the non-personal information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site. 

 

The reports generated by this information provides analytics about how our community browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

How We Collect and Use Your Information

Registering on the Website 

You may provide information to Beau.Mane by registering for an account. This personal information may include but is not limited to: your name and email address.

 

Purchasing a Product

You may provide information to Beau.Mane by completing an order using the Beau.Mane online store to purchase products. The information collected to complete the order process are your name, email address, mailing address, billing address, phone number and credit card number.

 

This information is stored in your personal account for future orders to be processed. You the user can update and remove this information by logging into your account.

 

User Content -  Community Member

You also may choose to provide personally identifiable information about yourself when you participate in the Community on the Site. Please be aware that information you post may be viewed or captured by anyone who visits the Site, therefore you should avoid posting sensitive or personal data that you would not want to be available to the public. This information may include but is not limited to: nickname, number of Beau.Mane followers, Instagram/YouTube handles, personal characteristics such as a hair colour and type, hair concerns, conversations, photographs, videos, and product reviews.

 

 

Email Marketing Subscriptions 

When you sign up to become a member of Beau.Mane you will supply Beau.Mane with your email address to confirm that you consent to receive digital marketing material from Beau.Mane. We will use your email data to send you content that may include but is not limited to: Editorial content, lifestyle content, product collection launches, membership special offers and promotions, links to tutorials and events or sales. 

 

If at any point you wish to withdraw your consent to receiving the Beau.Mane email communication you can click the unsubscribe button found in the footer of the Beau.Mane email marketing campaign. 

Customer Service Contact

By submitting any questions or technical support to the Beau.Mane customer service team via the contact page form, you consent to submitting your name, email address, phone number and possible personal characteristics of yourself in order for our team to contact you and provide answers to your questions.

 

Browsing the Website's Pages

When you visit the Beau.Mane Site, certain information may be collected about your visit  by Beau.Mane or our Third Party Service providers about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Beau.Mane, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Cookies

Cookies are small files that websites and other online services use to store information about your computer. Cookies remember information about your activities on the site to make your visits to the website more enjoyable and valuable to you. They recognise your preferences to provide a customised experience when you visit the Site.  Certain browsers may be configured to notify you when you receive cookies, or allow you to restrict or disable certain cookies. If you choose to disable cookies, however, that could affect certain features of the Site that use cookies to enhance their functionality.

Flash Cookies  (also called Local Shared Objects or “LSOs”)

Flash Cookies are data files similar to cookies, except that they can store more complex data. Flash cookies are used to remember settings, preferences, and usage, particularly for video, interactive gaming and other similar services. 

 

For more information about cookies, you may visit http://www.allaboutcookies.org

 

 

Web Beacons

Web Beacons are small graphic images on a Web page or in an e-mail that can be used for such things as recording the pages and advertisements clicked on by users, or tracking the performance of e-mail marketing campaigns. 

Google Analytics

Beau.Mane uses Google Analytics to help us learn who visits our site and what pages are being looked at and provide information to better serve you as the user. It may record the search term you entered or the link you clicked to bring you the webpage. The Web Server Log also may record information about your browser, such as your IP address and the cookies set on your browser by the server. It may also determine your collect information about your location of your web browser.

Beau.Mane may use the information gathered on the Site for multiple purposes to enhance your experience on the Site and for improving our services to best fit your needs.

These may include but are not limited to:

  • To provide products and services you request

  • To respond to requests, questions and comments, and provide other types of user support services

  • To offer you products and services via marketing communications, or direct you to portions of this Site or other websites that we believe may interest you

  • To serve advertising, content and offers to you based on your interests and online activities, from us or Third Parties

  • To communicate about and administer your participation in events, programs, contests, sweepstakes and other offers or promotions

  • To evaluate and improve our business

  • To perform data analytics regarding usage of the Site (including market and customer research, trend analysis, financial analysis and anonymisation of personal data)

  • To protect you against identity theft and prevent fraud and other criminal activity, claims, and other liabilities

  • To comply with applicable legal requirements, law enforcement requests and our company policies

How We Share Information

Third Party Service Providers

Beau.Mane will engage in contracts with Third Party Service providers to assist us in improving our Site, assist in marketing and advertising and support the business operations. These may include but are not limited to: website analytics, database management, website maintenance, advertising and marketing partnerships and payment processing parties.

Beau.Mane respects your right to privacy and will not disclose, share, sell or rent and personal information held about you without your consent, except to external Third Party Service Providers who have been engaged by Beau.Mane to assist in the provisions of services to our registered members and customers.

Where we have outsourced an external Third Party Service Provider we will only disclose personal information that the service provider needs to undertake that function or activity, and we require external Third Party Service Provider to agree to keep your personal information secure.

 

 

Payment Gateway Providers

When you purchase products on the Beau.Mane online store your information is provided to a third party payment gateway to process your credit card for the transaction. This payment transaction processor has their own Privacy Policies to the information that we are required to provide them for your purchase and we recommend that you read their privacy policy so that you understand how your information is handled for security. 

Some of these Third Party Service Providers may be located in different jurisdictions to you and the information that is provided to them may be governed to laws in which the service provider is location in.

When you leave the Beau.Mane Site or you are re-directed to a Third Party Website or application, you are no longer governed by this Privacy Policy or the Beau.Mane’s Terms of Use.

Law Enforcement

Beau.Mane will provide personal information about you in situations at may include but is not limited to:

  • If we are required to do so by law, regulation, or legal process (such as a court order or subpoena)

  • In response to requests from government agencies, such as law enforcement authorities, including to meet national security requirements

  • If we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity

Business Transfer 

In the event that Beau.Mane sells or transfers all or a portion of our business or assets (including a reorganisation, dissolution, or liquidation), Beau.Mane will seek to provide you with notice of any change in ownership and choices you may have regarding your personal information.

Third Party Links

Beau.Mane website may contain links to other Sites. Beau.Mane is not responsible for the privacy practices of those websites and have no knowledge of whether cookies or other tracking devices are used on any such linked sites. If you have any concerns regarding the privacy of your information you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.

Co-Sponsors and Brand Partners

Beau.Mane may join with other parties to provide co-branded or sponsored services or promotions. During these partnerships, Beau.Mane may share your personal information with the other parties involved. By visiting the Third Party Sites or by participating in the promotion, you consent to the collection, use and distribution of your data to the parties within the partnership.

Your Rights in Relation to the Information Held

Consent

When you provide Beau.Mane with personal information by completing a registration, place and order through the online store, verifying your credit card details, arrange a delivery location or a return or you have accepted a check box to receive marketing material as all forms of you consenting to Beau.Mane collecting your personal information and to use the data.

Account Information

You have a right to access  your information and rectify any part which is inaccurate or incorrect. You also have a right to ask to delete any information Beau.Mane holds about you or to restrict how your information is processed. 

You can edit, update or delete certain personal information by accessing your account at any time. You can edit this information by logging into your account.

To unsubscribe from email marketing campaigns, you can click the "unsubscribe" link at the bottom of the email newsletter, or you can edit your email subscriptions in your account. 

If you wish to delete your account permanently please contact Beau.Mane using the Contact form

Where We Hold and Process Information

Stored Information

Any personal information that Beau.Mane collects will be processed and stored securely. Beau.Mane will not keep information for longer than is required with regard to the purpose for which it was collected and will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer required.

This website is located within and operates from within Australia, therefore the relevant laws of Australia and New South Wales will apply to all matters arising from your use of this website or in anyway connected with his website.

 

 

International User

If you are accessing this site from outside Australia you acknowledge and agree that any personal information you provide will be processed as set out in this Privacy Policy and in accordance with the laws of Australia, which may vary from the legal requirements of your own country.

Data Security Measures

Beau.mane takes the protection of your personal information seriously. We have taken reasonable precautions to follow industry best practices to protect the personal information we hold from misuse, loss, unauthorised access and any modification or discloser.

If you provide Beau.Mane with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

When you are submitting personal information over the internet, Beau.Mane follows the requirements that are generally accepted for industry standards for data security, however, there are still inherent risks in transmitting information over the internet and therefore cant be guaranteed as 100% secure.

Children

This website is not intended to be accessed by visitors under the age of 13. Consequently, Beau.Mane does not intentionally collect information from any visitor who is a minor. In the event we discover that a person under the age of 13 has accessed the Site and provided personal information, Beau.Mane shall attempt to delete and/or destroy such information as soon as possible. 

Changes to this Privacy Policy

Beau.Mane has the right to change or modify the Privacy Policy from time to time, at any time, without notice. 

Any new features or services added to the website will be subject to the Privacy Policy.

If changes have been made, Beau.Mane will post a new version on the Website and update the date of the modification. Any changes to the Privacy Policy will be effective upon posting revisions. 

You should frequently review the Privacy Policy and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site and your participation in the Beau.Mane Community.

If you do not agree with the changes or modifications to the Privacy Policy outlined on the website, you must not use the Site.

How to Contact

If you have any questions about this Privacy Policy or require more information please contact us via the Contact form.

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